Accountable Home Care is committed to provide excellence in referring licensed home care providers throughout Palm Beach County. Our internal team is constantly monitoring state and local news from various sources including the State of Florida, Department of Health, CDC, and AHCA.
Precautionary Measures During the COVID-19 Pandemic
In order to do our part in being a socially responsible organization, we have been implementing techniques and extra measures to keep our office space clean and limit office visits by appointment only and utilizing video technology such as Skype, FaceTime and Zoom when necessary. In person client assessments will be conducted on a case by case basis depending upon an in-depth phone interview to discuss a client’s care plan.
In complying with Governor DeSantis’ order issued July 7, 2020, we are also doing our part and not frequenting nursing homes and senior living communities. In addition, we have been asking all of our registered caregivers to alert us immediately should they or anyone they live with experience any illnesses, symptoms or unwanted exposure to Covid-19 and working closely with family and patients about limiting exposure. We encourage caregivers to notify patients, families and our office of any health change or condition so we can do our part to help take appropriate measures such as sending a substitute caregiver to provide services for their clients and/or encouraging self-quarantine measures if necessary. Learn more about Covid-19 and how you can play a part in decreasing the spread.
COVID-19 Testing
Multiple clients and their families alike of Accountable Home Care have requested caregivers referred have updated COVID-19 test results on record. Each client has the discretion to require the caregivers entering their dwelling have a current COVID-19 test result with our HR department.
Caring for a Client living in an Assisted Living Facility or Nursing Home
Effective July 7, 2020, licensed caregivers currently providing care to a client living in a senior living community such as an assisted living community are state mandated to be tested for Covid-19 in order to enter the community. Per the Executive Order by Governor DeSantis, testing results must be shared with the community and retest every 14 days. Entry to the community and testing result approval will be determined by the Administrator of the community for further direction. To learn more about compliance and caring for a client at an Assisted Living Facility: visit https://www.flgov.com/2020-executive-orders/ to learn more.
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FAQ's View All
Can a Companion help with hands on personal care?
Companion” or “sitter” means a person who spends time with or cares for an elderly, handicapped, or convalescent individual and accompanies such individual on trips and outings and may prepare and serve meals to such individual. A companion may NOT provide hands-on personal care to a client. At Accountable Home Care, we refer only licensed caregivers that are either home health aides or certified nursing assistances that can offer companionship AND hands-on personal care.
Can I get the same caregiver for a morning and evening shift?
Maintaining continuity of care is important for our clients. Commonly known as "split shifts", the morning shift is designed to assist a client with their morning routine. Often referred to as rise and shine service, a four hour minimum is required with each shift. It is rather challenging to staff a client's wish with a split shift, however, it is up to the licensed caregiver to determine if they will accept both morning and evening shift. Evening shifts require a four hour minimum and generally clients request 6pm to 10am.
Testimonials View All
“I know I repeat myself, but Ana is absolutely fabulous!!! She is not an aide, she is an angel sent from heaven!”
Hear about what a patient said about Ana, Certified Nursing Assistant (CNA)
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