Commonly Asked Questions When Using a Long Term Care Insurance Policy for In-Home Care Services
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If you or someone you love has a long term care policy, a patient care coordinator from Accountable Home Care can discuss home care services. It is always helpful to have your long term care policy available so a representative from our nurse registry and your long term care agent can review the terms with you. It is important to us that clients have a complete understanding if there are any out of pocket expenses prior to the long term care insurance paying for care. Most people that ask for assistance have never used their long term care policy and the process seems overwhelming. Families and clients alike can be assured we can ease any uncertainties to ensure the claim filing is not a painful process.
We help facilitate opening an insurance claim with the long term care insurance provider and the patient. Common terms such as Elimination Periods, Monthly or Daily Benefit, Care Advisory Services, Stay at Home Benefits and Assistance with Daily Living Requirements are discussed as part of the intake process.
CPR is required for all caregivers referred by Accountable Home Care, Inc. by the State of Florida. Records of CPR training is maintained by our nurse registry. A copy of the caregiver's CPR card (cardiopulmonary resuscitation)(CPR) certification from an instructor or training provider that is approved to provide training by the American Heart Association, the American Red Cross, or the Health and Safety Institute stays in the caregiver's file.
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We retained Accountable during a very emotionally trying period in our mother’s life after she became very ill and could no longer live alone. Accountable provided services to our mother for approximately 1 year. Although it is very difficult to bring a caregiver into the home of a person who has been independent for her entire life, Accountable was very sensitive to our mother’s needs and concerns. They worked with us to find professional, qualified caregivers to care for our mother. We would recommend Accountable to anyone in need of professional, qualified and sensitive caregivers for part-time or full-time care.
Happy Family Member Beth A. – Jupiter, FL
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