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Home Health Aides in Palm Beach Gardens

Senior Care Help at Home
hands on care using GE Life Assurance & Annuity Company Long Term Care Insurance - filing a claim for in-home care

Home Health Aides / Certified Nursing Assistants for Help at Home in Palm Beach Gardens

Licensed Home Health Aides in Palm Beach County You Can Trust

At Accountable Home Care, Inc., we proudly connect families with licensed and experienced Home Health Aides (HHAs) who provide compassionate in-home support to elderly and disabled clients throughout Palm Beach County. Whether you reside in Palm Beach Gardens, Jupiter, Wellington, West Palm Beach, Juno Beach, Singer Island, or nearby communities, our team ensures every caregiver meets the highest standards of professionalism and safety. In Palm Beach County, home health aides must carry a county-issued ID badge while working—a requirement that helps protect families by confirming that the aide is registered and has passed a background check.

Palm Beach County Caregiver Badge Requirements

Under the Palm Beach County Home Caregiver Ordinance, enacted by the Board of County Commissioners in 2015, all non-medical caregivers such as home health aides must obtain a county badge and complete a Level 2 background screening. This badge must be worn during caregiving visits and is issued by the Division of Consumer Affairs. The ordinance, which came into effect in 2016, is enforced by the Palm Beach County Sheriff’s Office and local Consumer Affairs investigators. It is designed to prevent unqualified individuals from working with vulnerable populations and to offer an extra layer of verification for families hiring home care providers.

Safety, Screening, and Peace of Mind for Families

Unlike registered nurses (RNs), licensed practical nurses (LPNs), or certified nursing assistants (CNAs), only home health aides are required to carry the Palm Beach County caregiver badge. At Accountable Home Care, Inc., we go a step further by referring only credentialed and background-verified HHAs who meet or exceed these local standards. When hiring a caregiver in Palm Beach Gardens, Boca Raton, Lake Worth, or Delray Beach, always request to see their county badge before starting services. Our team is here to assist you with every step—from verifying credentials to coordinating care—so your loved one receives safe, reliable, and dignified support at home.

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    Senior Care

    FAQs

    What is custodial care?

    Understanding the Meaning of Custodial Care in a Home Setting

    When using a long term care policy, custodial care means non-skilled long term care services.  Assistance with daily living such as transfer assistance, bathing and feeding are just a few example of non medical custodial care.

    When using a Long Term Care Policy as payment for hourly care at home, what services are considered long-term care services?

    Long Term Care Benefit

    Often times families and clients requests the use of their long term care policy as an acceptable payor source when retaining our services for hourly care at home.  At Accountable Home Care, we are proud to accept the benefits and work directly with insurance if it is easier for the client and the family.

    When using a long term care policy, care services tend to relate to the following covered care services:

    *It is very important to verify directly with the long term insurance provider and utilize your original long term care policy for further clarification and guidelines.

    • Attending an Adult Day Care Center offering respite services.  This allows for a family to seek a comfortable and safe environment outside the patient’s home.  Adult day care is a great option for senior citizens who may benefit from socialization.  Typically the primary caregiver is an adult child that works and the aging parent no longer can be left home alone while the adult child works.
    • Home Health Care – Skilled Registered Nursing Visits and/or home physical therapy services.  Hospice at home is another form of home health care but can also be at an actual inpatient center.
    • Assisted Living Facility resident or a resident of a Long Term Care Nursing Home.
    How can I get help at home using my long term care policy?

    If you or someone you love has a long term care policy, a patient care coordinator from Accountable Home Care can discuss home care services.  It is always helpful to have your long term care policy available so a representative from our nurse registry and your long term care agent can review the terms with you.   It is important to us that clients have a complete understanding if there are any out of pocket expenses prior to the long term care insurance paying for care.  Most people that ask for assistance have never used their long term care policy and the process seems overwhelming.  Families and clients alike can be assured we can ease any uncertainties to ensure the claim filing is not a painful process.

    Benefits of Using a Long Term Care Policy for Custodial Care

    We help facilitate opening an insurance claim with the long term care insurance provider and the patient.  Common terms such as Elimination Periods, Monthly or Daily Benefit, Care Advisory Services, Stay at Home Benefits and Assistance with Daily Living Requirements are discussed as part of the intake process.

    What does Activities of Daily Living mean?

    Activities of Daily Living and Senior Care

    Activities of Daily Living is a term used when discussing care for the elderly or the disabled. Activities of daily living are duties a person needs to do in order to be safe. As we age, care may be required to help a family member or a patient called ADLs. ADLs are referred to as “activities of daily living” which includes bathing, dressing, continence, eating, toileting, and/or transferring.

    Using a Long Term Care Policy for Personal Care Services

    When a patient opens a claim with a long term care insurance company, care time sheets/notes must reflect activities of daily living as qualifiers. A change in medical condition often times requires a caregiver in a home for an elderly family member. At Accountable Home Care, we offer flexible hours designed to meet your lifestyle. Whether you need daily care or short term respite, Accountable Home Care in Palm Beach Gardens is here for you and your family.

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